We had a nice trip to Cozumel, unfortunately I came down with the flu on the second day of our vacation, thankfully my sinuses stayed clear so i could dive. I am thinking Grand Cayman for our next adventure.
Thanks for your help setting it up.
Thanks so much! While I was prepared to pay any penalty as I didn't catch it when ticket was first issued, I very much appreciate your efforts. You are the reason Maduro is my dive travel company and feel free to pass this on to your superiors.
Scuba and Archery Center
Loved loved loved the trip you are a rock star in our book.
~Terry & Kim Moulton
Our trip was great! Thanks for checking back. We appreciate all you did to set up this trip for us.
We had a wonderful time. The resort and room were very nice. Diving was very exciting. The wine was delicious and we had a very nice birthday and anniversary. Thank you!
Wanted to let you know that we had a great time!
The resort was everything you said. Thank you again for you help and guidance with the trip.
Have a great day!
We loved it, and as you can see, we're already booking our next. What a great place in all respects.
Thanks for your help!
The trip was great! We expect to return next year and will contact you!
We had a wonderful trip to St. Lucia! The resort was wonderful. The whole experience exceeded my expectations.
Thanks to you our room was fantastic. View of the ocean and the Piton's.
Thank you for all your help. You're the best.
~Linda and Brian Lafferty
We want to thank you for making our vacation care free. Everything was as top notch as expected. We'll keep you in mind for our future endeavors.
~Andrey and Co.
Thank you Lori for making the arrangements for a great week of sun and fun.
We could not be more pleased with the service and advise you have provided us over the past 4-5 years. We will be in contact soon for our next trip.
I wanted to give you some feedback about the trip. Thanks so much for putting this together for us. We had a great time on the liveaboard and the resorts in Bali and Australia.
You did such a great job with the resorts you found for us. Thanks again for your efforts.
We have worked with Sausan and Maduro travel for the past several years and her booking are dead on. Everyone received 5-star service and all the accommodates were as planned by Maduro Travel. Diving, Lodging and Meals were amazing and the entire trip went on without a hitch. I would totally recommend to definitely use Maduro Travel. Sausan's expertise in the diving industry really makes doing the reservations without a hitch.
Had a great time!!! I posted my land photos on my facebook page. I am waiting to get underwater photos from the boat.
Our dive shop arranged by Debra Nielsen at Maduro Travel arranged for us to be picked up and dropped off daily right at the hotel which made scuba diving easy. The airlines changed our flights and Debra Nielsen with Maduro helped us with our itinerary to make sure that we made all our connections.
~Molly and Bill Scott
It was a great trip. As always, you did a great job putting it together. Thanks again!
I have only one more word to describe every question on the list about my dive trip...Phenomenal!
We had a great time on our trip. Thanks for the recommendations, it was well worth it.
All in all, our experience was successful and our group had a great time.
Thanks for your help with this, Sausan.
The trip was GREAT!!! Everything went well, no issues...A good time was had by all!
Thanks for another terrific job!
J & S Dive Group
Looking forward to booking another trip in the future with you. Thanks for all your help with this one.
We had a great time! I definitely appreciate your help and will recommend you/Maduro Dive to my dive buddies.
Everything was excellent, thank you very much for arranging it.
All I can say that resort deserves a 10 Star Rating, and you were absolutely incredible to deal with everything was perfect.
Thank you so much!
Thank you Maduro and Rita...Great Job!
You have dealt with my father when booking our two trips to Captain Don's Diving Resort in Bonaire. But, I wanted to reach out to you and thank you for the excellent experiences we've had. Both trips, especially this most recent one, was perfect. It is quite special to be able to dive with your father and your planning and attention to detail made the trip effortless thus a success from start to finish. Thank you so much for your time, effort, and energy to provide my father and I another amazing vacation diving experience!
Joe at Maduro Dive was responsive and friendly and was able to find us a great deal that made our trip affordable. Thanks for a great vacation!
A tip of the hat to Rita with Maduro Dive Fanta-Sea for helping with the car rental, diving, and lodging arrangements (including securing a free room upgrade and a better dive package than I was able to find)!
Thanks again for all of your help.
Our trip was wonderful, thank you again for all your help! I will refer people to you!
Thank you Roxanne and Millie for putting together a perfect dive trip package at Captain Don's Habitat. Your ability to put a package together in less than a week at an affordable price impressed all we talked to. We gave Maduro Travel and (Roxanne) info to all who ask and will definitely use your services again.
We had an excellent trip that was greatly enhanced by a free upgrade to free alcoholic drinks. WOW! What a Surprise!! Thank you for that. That was a great treat!
Thanks for all your help with this trip, Sausan.
Thanks, Debra. The trip was exceptional. Appreciate your help - we look forward to booking with you again next year.
~John & Claire Hannan
We had a great time on the diving trip in Cozumel. We saw a lot of fish, eels, turtles, rays, sharks and an overly friendly barracuda.
Thanks for hooking us up with this trip. We will be using your services again for our next trip to a new area.
We were very happy with our vacation. The value for money was very good. Thanks again for your work arranging our vacation for us. We are most appreciative.
Thanks Debra, the trip was absolutely perfect...Great diving and pictures. Thanks for your help. Looking forward to the next one in Papua.
We had a great trip. Thank you Sausan for booking us a memorable vacation.
~Jerry and Patty Gale
Just got back from a wonderful dive vacation that you set up for us in Dominica.
Already thinking about our trip for next spring break 2017. We really liked Dominica, the mountains, rain forest, and not too developed. Would go back in a heartbeat but it is a big world and a short life.
The trip went very smooth and was a great success. Hotel was superb and diving was great. Very friendly people and lovely island. Thank you so much for all you have done to make the trip a success.
We had a wonderful time. Thanks for finding us this place!
~Therese McCarthy, DVM
Thank you for your quick response. We will book again with you, no worries! Again, thanks for you quick response!
Two thumbs up! Thank you to Maduro Dive for making my experience a memorable one. The booking process was very simple and the communication was excellent!
Our trip was very good and we got everything you said we would get. I am very satisfied with your service and will use you and Maduro again.
Thanks very much!
Thanks for putting together such a great dive vacation for us.
It was so awesome. Mary and Brendel were so nice.
I want to do something nice for you since you saved my vacation.
Just a quick note to let you know we were VERY happy with our Bonaire vacation. We enjoyed ourselves very much.
Thanks again for your help!!
Well our week away to Bonaire is over, but the memories will linger. Many thanks for putting together a wonderful dive adventure for Sharon and I, perhaps next year we might do something a tad more exotic.
The trip was wonderful.
Maduro's arrangements worked out very well and we won't hesitate to use their services again.
Jo Ramirez was 5 star. Was the best agent ever...Sent me an e-mail in Bonaire that my Insel Air Return flight had been canceled (Thumbs down to Insel Air). It was a screw up by Insel Air but fortunately Joe gave me a heads up and I was able to correct. Good job Joe
~Bill and Jim Loomis
Great dive trip and all went smoothly. We enjoyed the drift diving and were super impressed with the Aldora operation. Thanks for your help.
Just wanted to check in and say thank you, as always, for making this Thanksgiving...Thanks-Worthy!
Hope you and your family are staying well; and all the very best of the holidays to you!
Fantastic! Please forward this email to your manager, so that he will know that you do a wonderful job for your customers!
You are a great asset for Maduro!
I was very satisfied with the service provided. Roxanne was both helpful and knowledgeable about the resort and the packages. I called her back several times with additional questions and she was very patient and good natured. Thus far, it has been a very positive experience and we're looking forward to our trip in February.
~Lori and Jim Beach
We will be deciding on our winter dive trip soon and will let you know what we decide. It is always great working with you and do appreciate you!!!
Thank you Roxanne for straightening out our hurricane impacted trip. We would recommend ABR. AND having it booked through Maduro (Roxanne) as they have a one-on-one relationship with the office staff which really helped during out last minute hurricane re-arrangements of our October 2015 vacation.
~Patty and Len Nagel
Thanks for the suggestion of Den Laman. We think it was great and we had a very good trip. We need to get something on the calendar for the next trip and we liked the live aboard we booked with you the last time and really like shore diving as well.
Thanks a bunch!
~Dave and Shannon Furman
It was amazing! I wrote a glowing review on Trip Advisor and so did another one in the group.
Thanks so much for putting us on to Turquoise Bay. Great suggestion!
Great trip. Thanks for handling the arrangements. We did get the room we requested so were really happy about that.
Good day Lori,
The Aggressor was a blast and I met Scott also a friend of yours...We are thinking about Turks and Caicos in October of next year...I really just wanted to thank you for a truly great time. Just so you know Scott and I are in complete agreement you are a pleasure to do business with...Be well and we will speak soon I still need an April destination.
The trip actually turned out to be very good! My guest were great and they loved it!! No major problems once we hit the road (or air).
I'll be talking to you soon about additional trips for next year.
Just wanted to let you know how much Rachel and I enjoyed the Little Cayman trip. With Roger Dunton.
If you see any good Caribbean dive "deals" come along, please put us on the email list.
Thanks for your help and support. We know this trip was a nightmare to schedule and book, and it was appreciated.
Hope to work with you in the future.
Hope all is well. We just got back from Curacao. We had a wonderful time. I can definitely see us returning there for a family trip!
Thanks for setting the trip up.
Thanks for the email on dive trip specials.
Just returned from Roatan. Thanks for the recommendation.
Thank you so much for helping Stacy and I plan our recent trip to TBR. We had a fabulous time. Our accommodations were terrific, only a few steps away from the dive shop, and main building. We certainly look forward to a return trip.
~Craig and Stacy Neri
The trip was wonderful and everything was exactly how we expected it. It was a fabulous vacation! I'd love to grad that same deal again in a couple years when our daughter is old enough to get certified.
Thanks for all your help planning it!
Sitting in Turks & Caicos airport headed home. The trip was absolutely terrific. I was pleasantly surprised how nice the boat was. I will call you next week.
Ps. I was wrong about Explorer Ventures. It is not a second tier outfit. Would definitely do it again.
Everything was fabulous! Thanks for arranging a fabulous birthday week!
The trip was everything we had hoped for. Service was first rate from start to finish.
Thank you for all your help in making this great vacation happen.
We had a great trip and you were the BEST! Thanks so much Rita.
Had an awesome time. Maduro Dive people were very helpful at all times.
As expected it was glorious. Thanks for making all the efforts that allowed us such a great vacation!
Just got back from our trip last Sat. What a trip! So glad we reached out to you!!!
Service was outstanding.
We would highly recommend you to
everyone.. Divers were impressed and as a snorkeler I was very happy.
Our trip was absolutely fantastic. It was everything we dreamed of and more. You did a fantastic job and will definitely use you for our next trip.
What a great time I had! Everyone was so kind and all your friends said to say Hello and they miss you
The boys and the old man had a great trip to Cayman Islands. I just wanted to drop a belated note of appreciation and thanks for your assistance.
Next year, maybe more complicated because my kids are talking about Palau or the Fiji Islands. We will be sure to call you again.
~Greg M. Gaebe
Overall the trip was good, thanks for all your help.
Scuba and Archery Center
Even better news! Thanks!!! You've been great and I don't get to say that about service providers very often.
Thanks and have a great day!
Marine Finance Specialist
So, great trip, appreciate your help in getting ready. Thanks, Now, I am looking for the next trip.
Got your contact info in my mailbox, so thanks again.
Thank you , the trip was overall wonderful. Thank you for all of your assistance throughout the planning of this trip. We had a wonderful time and the weather cleared up on day 2 which was appreciated by all. We cannot wait for our next excursion.
~Danielle Howard & Jason Martin
DJ's Scuba Locker INC
Sausan, Our trip was wonderful. I know we had some difficulty getting the arrangements straight but it all worked out fine. Thanks
~Craig and Susan Howard
It was a great trip and we are looking forward to going back! A great choice as the trip was amazing. Thanks.
First of all, a big thank you for helping us when American Air failed to get a plane to Des Moines for our flight to Dallas on May 30. When we learned that we could not catch the last flight of the day to Belize City, you stepped in to help with communications to the Hamanasi Resort and to our fellow travelers. You were able to make new flight arrangements for us on AA and Mayan Island Air the next day and things went as smoothly as possible. And you did this work on the weekend when you were not in the office. We won't forget.
Thanks for working with us on this trip. Overall, it was a fabulous experience and will be remembered by all in our party.
The trip was fabulous. Thanks to you , Sausan, as well. We are hoping to do another trip(s), perhaps Cozumel. I hope to bring more of my family next time as as my wife doesn't dive, we may like a place with more on shore activities or easy snorkeling.
I will gladly take the time to formally thank you and the resort for a WONDERFUL vacation. I'm meeting a buddy tomorrow to download the photos and videos taken on a borrowed GoPro. Hopefully I can share them this weekend.
Debra Nielsen set me up with a fantastic trip package for my fourth visit to Lions Dive on the incredible island of Curacao
Our trip to Little Cayman Beach Resort was FANTASTIC!! Everybody in our group would like to go back again.
We are hoping to return next year but maybe later in the summer. We will be in contact with you when we finalize our decision.
Thanks again for all of your help in planning this wonderful trip.
As always, your recommendations did not fail. We had a great time and are already thinking about our next trip.
Thanks for all you do Roxanne!!
Capt. Don's was awesome! Also, as usual you are all great as well.
~Thanks, Bob Dragon
My trip to Anthony Key in Roatan Honduras was fantabulous! You always send me somewhere beautiful friendly and with awesome diving.
Gracias mi amica Bella!
Just wanted to say the trip to Bonaire was wonderful. Jenny, Dave and Bruce took a ton of pictures and could probably share a few special ones.
Thanks for your help!
We had an amazing time on our trip. I didn't want to leave! The resort was everything we expected and more. Thank you for making this unforgettable vacation possible.
~Sam and Kristi Lee
We had a great time, I again want to thank you for your support. I appreciate you spending the time to contact Delta.
Have a good year and thanks once again for your assistance.
Thank you Sausan for working so well with me to make this trip happen.
Thanks for the follow-up...impressive.
Thanks for all the help.
Thank you for sending us emails about upcoming dive packages. It is time for us to start making plans for this summer
As a reminder, you set up a dive package for my wife and I last summer to Bonaire, around the end of July. It was Great!
We have heard good things about Turks and Caicos. I am interested in your opinion about T&C and maybe some other suggestions.
~Lewis Yates, P.E.
First of all, We LOVED Curacao. Thanks for the recommendation to rent a car. I wouldn't have wanted to be there without.
We met people there that had bought the all-inclusive package and were very unhappy with the food and service. Thanks for steering us clear of that.
Again, thanks for setting this up. All in all we had a lovely time and hated to go home. Just thought you should have all the facts.
Wanted to thank you again for all your help with planning the Bohio trip. The resort was everything you said. The three of us had a fantastic time. All and all another great trip.
Appreciate your guidance as always!
Met a gentleman on the trip. We got to talking about how we learned about Bohio and I was singing your praises. I offered to provide him your info and he has followed up with me seeking the same.
Thanks again for everything!
You really steered us right. Your description that it is a "lovely place" matched with what we found. We would go back.
Carol & John
We had a GREAT Time!!
~Jacquie M. Williams
Our trip was great! I also really appreciated the fine service from you and your colleagues when we missed our connections in Curacao on the way over.
Thanks so much Roxanne!
It was great and I am sure I'll head back someday (and will book through you again).
~All the best, Adrienne Cass
Rich and I had a great trip. As always thanks for all you do for us.
~Thanks, Mike Kneuer
We had a great time. I also like the service you provided. I wanted to personally let you know that I thought you did a great job, getting us a great place for my family.
Thanks for your help and I suspect we will talk again!
~R. A. Mason
Maduro has always delivered a great vacation package and is always able to fulfill any specific requests made. Just finished another great dive vacation at Don's; which was made even better by Rita getting us the exact room we wanted.
Our Cozumel trip was fantastic! Best diving we have seen in years. If there are other dive resorts in the world like this, I would be interested although we may just go back to SC!
Thanks for you help!
Maduro did great -- a great job at planning our first vacation in nine years. Best wishes Maduro.
I know one of the things we were giving thanks for was this great vacation. In brief, thank you SO SO MUCH!
Thank you Lori for your recommendation.
We had a wonderful time and was much needed!
Thank you once again!
PS, I have referred your firm/services to a co-worker of mine.
~Laura & Jeff Prusinski
My trip to Brac Reef Resort, was very relaxing & wonderful! Thanks for your assistance and I have you in my contact list!
My dive package was excellent.
Our trip was excellent! It was exactly what we wanted; Thanks for your assistance helping us make this happen!
Los Amigos Ski Club
San Antonio, TX
Everything was great, Roxanne. Thanks
Just wanted to send a huge THANK YOU for setting everything up so awesome for us.
Flights were prefect and the scuba dive packages fit Len's dive style exactly. We loved the two hotels we stayed at.
Take Care Roxanne and Maduro Dive is fortunate to have you represent them.
The trip went really well, had a great time. In fact, I am looking to go back early next year. We will be booking with you again and hopefully get the same package again :)
Thank you for your help in arranging our trip to Bonaire. We really appreciated getting the room we had requested. John and I are considering going to a new location in 2015. We will be in touch with you when we are ready to get serious about our diving plans for 2015.
Again, thank you for your great service!
~Carol & John
Trip was great. Thanks and have a great day!
Had a great time diving. Thanks for checking the flights. We consider you a true friend for taking such good care of us.
Back from Curacao, Great trip Overall!
As always, thanks for arranging everything. All was exactly as promised. Hope you're well and look forward to working with you again soon.
Overall, Carol and I enjoyed our dives and the Spirit of Freedom. Your suggestion to use a mesh bag o pack just our gear and a few clothes, to keep weight down to 44 pounds, was a good one. All in all, a fun trip.
Thanks for your help!
~Paul and Carol Sakai
We had the best time. We are still going through our photos. We are very interested in hearing about any good specials you have. Maybe something a little closer that we could do a little easier. Thanks for all of your help.
We will be in touch to plan our next trip down there. Thanks for everything. BTW, we met another couple sharing the suite next to us. Very nice folks and they had nothing but good things to say about you!
You are one of the reasons my travel business is so strong and keeps growing. You understand my need for details, meet and exceed my requirements and work with my customers quirks and I can't thank you enough for all you do.
Thank you for the miracle!!!
~Lynn D. Wickline
We had a good time at Habitat Bonaire.
Thanks for your help!
Everything went very well. I appreciate your help on the trip. Starting to think about maybe Christmas time or Spring Break next year - got any ideas?
~Thanks, Bryan Chippeaux
We had a great time.
Thanks again for your help in getting our rooms reserved and dive package all set up. As we say every year, "two weeks next year!" Here's hoping!
~Thanks, Dory West
All in all everyone had a good time, which is the main thing. Came home happy and healthy.
Thanks again for all your hard work.
Everyone had a great time and I consider the trip an unqualified success. My thanks again for your support, especially accommodating all the changes.
I really appreciate your work, you do a great job and do it quickly. I can't tell you enough how much I appreciate it. I have had some "not so good" travel agents. You are wonderful!
~Thanks again, Susanna Firkins
I had a great time on Cayman Brac last month. Overall my friend and I had a great time on our vacation. Thanks for your help.
Thanks for everything and I will contact you next year for our next great adventure.
Everything went very well. Thanks for your service.
I had a good trip in Cozumel. The resort you suggested did a great job. The room, food service and a/c all worked well.
~Thanks, Fred Topinka
Trip was great as always! You had everything set for our arrival. I can't thank you enough for helping with our last minute reservation at Curacao, it was a great place, nice historic group of houses and very close to town. Service there was first class. Insel Air really needs help communicating with passengers and letting them know of delays or flight changes.
Joe, Martha and I can not thank you enough! With your help we turned a problem into a great day experience. We will be in touch.
I just got back from my trip to Grenada. Once again you found a terrific place for me! The resort was really nice; the decor was so colorful and whimsical and the service was quite good.
Thanks again and keep in touch!
I just wanted to drop you a note to say how much we enjoyed our stay at Captain Don's in Bonaire. All the information and advice you gave certainly led us to the right place. I really appreciate all your patience and knowledge. We met other couples, you had also helped who were just as appreciative. We all sang your praises to each other.
Thanks again for everything. We hope to visit Bonaire again soon!
Our trip went very well. Everyone was please with their rooms. We had our own boat for the week and the diving was great as usual!
Had a great week! Thank you for all you do to help make it a success!!
The reservations were all screwed up when we arrived but it was pretty painlessly straightened out. Everything was excellent. You make things really easy.
~Thanks, Rick Knight
Our recent trip to Bonaire was extremely enjoyable for both Martha and I.
Thanks again for arranging the trip, Roxanne. I'll certainly be calling again for your help in making another wonderful dive adventure a reality.
Thank you Debra for your help in this booking. There will be more.
As always, you steered us right! Utila Laguna Beach Resort was great. We would like to try some new locations. Can't wait for your recommendations.
Just a thank you for arranging the trip for us to Anthony Key Resort. Both Debbie and I enjoyed it. The diving was excellent and of course the overall was a 5 our of 5. Anyway will be in touch for a trip in September for my daughter and I.
~John C. Thomas
Everything about our trip to Bonaire, Captain Don's Habitat, went very well.
Thank you for your help in putting this trip together.
The Scuba Club Hotel was excellent. Thanks so much for all that you did. We are definitely going back one day.
What a wonderful vacation. Everything went smooth. I look forward to working with you again.
Hello. The trip was great! Thanks for the assistance with booking this trip. I will definitely be calling again to book my next dive vacation!
Just wanted to drop you a line and tell you how please we were with....everything. Thanks for the memories...
The trip to Cozumel was superb and no problems in the travel arrangements. Your help was also superb and we will be happy to use Maduro in the future!
Everything about the trip was amazing! Thank you!!!
Joe and Maduro
Thanks for asking about our recent trip to Bonaire. It was absolutely incredible. Your trip arrangements made these possible. If your need anything from me please ask. Thanks again for arranging this incredible trip for my wife and I.
The trip was incredible.
Thanks for your help in arranging everything. You are the best.
Thank you again for setting us up on a great vacation!
Back from Mexico perfect trip. You are now our best friend. We were so please we told several people your name and Maduro Dive Travel. Hope we can land you some business. Thanks again from two very satisfied customers!!!!
~Terry and Kim Moulton
Thank you Roxanne for the great service as you always do for our trips.
Thanks for your follow up. You're Awesome and make my life better :)
Cannot thank you enough for your recommending this resort and for the arrangements you made for us.
As you might remember I had numerous weather related travel problems. I really appreciate that you made yourself available to me when I was trying to make it to Mexico. That was good service!
Once we got there the trip continued to go not according to plan...the weather was poor and I busted out my eardrum stopping my diving on day two.
Not the best trip but you did your part.
Thanks for checking on all that. You're the best!
Well Done! Thanks
We had a great vacation. We particularly liked that you were able to secure the exact room that we had requested.
Thank you for helping to arrange this trip
Hope you had a good holidays. Thanks for your help! We will be booking with you in the coming months.
Thanks to you and Maduro, all the arrangements went off without a hitch. We are grateful for the way you can put together a customized dive package that is reasonable and accommodating. We will definitely call you again when we are ready for our next dive trip!
Wishing you a Happy New Year!
~Anne & David Ryan
Thanks again for the recommendation and booking.
Everything went beautifully and we had a great time. Thanks
for all your help and Happy New Year.