
Amenities
Diving Activities
Adventure Activities
Details
Details
Details
Reviews
The resort is very service oriented. From greeting at airport to return, they are well organized. Check in simple. Luggage taken to room and picked up. Service at restaurants and bars was all good. Loved the different activities available – chocolate tasting, plantation tour, …. At airport transfer it was appreciated that they had water awaiting us outside of arrivals. Multiple vans/taxis used to expedite transfers for our group. Amazing food options. Ranks up there in the top 5 of places I have been. Different options made it nice. The group dinners on first night, Beach BBQ, and last night were all great. Bread and pastry chefs were the highlight and of course anything with their chocolate. Beautiful views from all the rooms and resort. Grounds were all well kept. At the beach loved Mr. Happiness and the daily cool towels, spritzing and popsicles. It was nice that there was live music options provided every day.
Scuba St. Lucia is an awesome dive operation. Well managed team. First operations group that communicated well in advance. Really appreciate all the coordination with Callistus. Any requests or needs during the trip he responded to right away. The Miss Babsy boat is a good size boat and easily accommodated our large group. The 3 dive guides provided, Errol, Omo, and Curt were great. Omo is an awesome critter finder. Concierge gear service throughout the week was excellent. Loved the coves and places they took us to during surface intervals. Nice house reef with guide provided for afternoon shore and night dives.
Opportunities for Improvement:
There is a limited number of rooms that have AC. I would not book during hotter summer months without a Beach Room with AC. Anse Chastenet advertise that they have cool breezes in the rooms on the hills, but in reality they are still warm and stuffy even with open windows and ceiling fans. You have to shut the curtains at night to block the lights and that stifles the breezes. The resort needs to add AC to the rooms. It would be a a major investment but would be worth it. There should be more rooms with double beds. The resort is set up with a single king bed for couples. We requested a few rooms with 2 beds for singles sharing a room. It appeared that this was a room with a king bed and the second bed was an after thought. It was a day bed or smaller bed tucked into an alcove for a child. Better than a roll away, but not much. We asked if they had other options and they said they did not. The placement of the bed was such that there was no airflow and the breezes didn’t reach it. We had to request additional floor fans and an extension cord for the second bed. They need to have better bedding options for groups who have singles sharing a room who need 2 beds.
For lunch they suggested and we requested the buffet to have enough time to make it to afternoon dives or activities. The food was plentiful but a bit bland and in some cases overcooked (e.g. fish/pork). Perhaps the buffet was intended to feed more than our group, but they had 5 times the amount of food needed. I would suggest less food options but better quality or have group order from menu in the future. The resort also gave us the option to order off menu (or at beach) for no additional charge. Multiple restaurants for dinner options. However, the food options were more formal. The group all said they would like to have some more simple options for lunch and dinner, like sandwiches or pizza. Or allow people to order appetizers or small bites at bar instead of at restaurant for dinner. Bar service was slow at the beach. Limited staff seemed to be available.
While on Jazzy Sunset cruise the music played prior to the Jazz musician started was inappropriate for the group. The music contained language that was offensive to the guests (e.g. use of racial slurs.) This may have locally been acceptable but shocked the guests. They may want to consider music selection for guests.