The room was spectacular, the view and swim up option was great. The only bad thing was they gave us a room near the lobby and kitchen, pretty noisy. But overall, not to bad. Need to be aware of room location in terms of the resort facilities next time. The overall service, restaurant, food, etc. Excellent. The diving-Excellent
- Terry
We loved the resort. It was beautiful; the room, the grounds and the location. Getting preferred package was worth every penny; great room location, mini bar restocked every day plus room service was included. Customer service was fantastic and consistent. Meals were tasty and drinks well balanced. Dive House took excellent care of us. We were matched well on a boat with other experienced divers. Gear was dry and smelled good every day and was set up perfectly. Short boat rides to sites, great divemasters under and above surface. Easy pick up and drop off and they had no issue with me gearing down in water to accommodate me for bad knees and back. There was pretty decent snorkeling in front of the resort. We enjoyed the nightly entertainment and the friendliness of all the staff. We are so going back again!
- Anna
Secrets Aura was a nice place. Room and Food were high quality and availability was great. Dive House staff was efficient and safe. Some of the drift dives were quite quick in that the current was raging on a couple of sites. Would be better if more options were offered -- more night dives, a one tank afternoon dive. If you wanted to dive twice, no time for lunch as you had about 1 hour between morning boat and afternoon boat. A later one tank option would be a great addition. The other big negative is that there is no place to wash and dry equipment on the resort. A couple of the restaurants were exceptional and there are many activities for non-divers.
- Michael
Secrets is quite an upgrade from Sunscape! The rooms are HUGE! The bathroom's tub is the best scuba gear rinsing tub you'll ever have. The food is far superior to Sunscape and premium booze sure doesn't hurt either. It's also nice to have room service available for those nights when you're feeling lazy after a day of diving and napping by the pool. Would for sure book again.
- Sean
We enjoyed our week at Secrets Aura. The all-inclusive structure contributed to a relaxed experience, with only a room number required to enjoy (prepaid) food and drinks. Food and drinks were tasty, but about what you would expect for an all-inclusive resort. A trip (taxi ride) into town, or two, is recommended for variety. Some (adults only) guests seemed to be there just for the unlimited beer-by-the-pool experience, which sometimes got noisy. We enjoyed the rooftop, ocean view bar at sunset, but bring bug spray. Our pool-view room was nice, and the air-conditioning made the warm and muggy climate bearable. We needed a rollaway bed, to accommodate sleeping needs, and this was provided within a reasonable amount of time. The patio allowed drying our dive gear (although I'm not sure whether this was endorsed by the resort). We were very satisfied with the staff, boats, and rental gear provided by Dive House, the chief SCUBA operation for the resort. Thanks especially to Victor (dive master) and Cruz (1st mate?). Divers meet their scheduled boat at the convenient pier right off the resort beach. Dive House also staffed an on-site kiosk (shack) to facilitate arrangements. Midway through the week the divemaster offered to increase my air tank from the standard 80 cu ft up to 100 ($8 per tank), which helped me keep up with the Nitrox divers, and the occasionally-strong currents. The reef health was great, and better than I expected. Lots of fish, sponges, and corals, and many lobsters, but only a few bigger fish. Water temp was ~82 F our week in July, and visibility was very good. Divers on our boats were mostly well-experienced, although a few needed extra guidance on decomp and other safety measures. We would strongly consider returning to Secrets Aura and Cozumel.
- Mark H.
Very nice resort with many restaurant choices. The room we were in was direct ocean front and great. Drinks were fine but not fancy, many activities and facilities were ok but looks like it may be in need of updating. The weather was terrible while we were there which was the major negative and only was able to dive one out of expected 5 days. Overall still a good trip except for weather.
- Ron B.
